Investigating - We have been facing issues while getting the tracking updates for the carrier "jne" since 2025-03-12 @ 17:38:00 UTC.

We are working on it and keep you updated on the progress.

Mar 12, 2025 - 23:19 EDT
Public API ? Operational
Tracking Operational
Returns Operational
Shipping Operational
Protection Operational
Parser Operational
Commerce Operational
Members Operational
Address Operational
Warranty Operational
Personalization Operational
Admin Portal ? Operational
Tracking Operational
Returns Operational
Personalization Operational
Feed Operational
EDD Operational
Shipping Operational
Protection Operational
Green Operational
Email Operational
SMS Operational
Popups & Forms Operational
Reviews Operational
Page Builder Operational
Affiliate Operational
Couriers Tracking System ? Major Outage
Couriers Shipping System Operational
Support Operational
Third party services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
www.aftership.com Uptime ?
Fetching
Tracking API Uptime ?
Fetching
Returns API Uptime ?
Fetching
Shipping API Uptime ?
Fetching
Commerce API Uptime ?
Fetching
Personalization API Uptime ?
Fetching
Protection API Uptime ?
Fetching
Parser API Uptime ?
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Past Incidents
Mar 13, 2025

No incidents reported today.

Mar 12, 2025

Unresolved incident: [jne] is currently unavailable [Starting time: 2025-03-12 @ 17:38:00 UTC].

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025
Resolved - This issue has been resolved.
We have received an update from the carrier that issue has been resolved.
Resolved time: 2025-03-07 @ 12:35:00 UTC

Mar 7, 07:42 EST
Identified - The issue has been identified by the carrier and are diligently working on the fix.
Mar 7, 06:26 EST
Investigating - We have been facing issues while getting the tracking updates for the carrier "osm-worldwide" since 2024-03-05T08:06:00 UTC.

We are working on it and keep you updated on the progress.

Mar 6, 02:23 EST
Mar 6, 2025
Mar 5, 2025

No incidents reported.

Mar 4, 2025

No incidents reported.

Mar 3, 2025
Resolved - This incident has been resolved, and all services are back to normal.
Mar 3, 21:27 EST
Monitoring - We have identified that the issue is from the carrier - CN-Logisitics end and are currently monitoring.
Mar 3, 05:56 EST
Investigating - We are currently facing label generation failure (AfterShip Shipping) for carrier [cn-logistics].
We are investigating the issue.

Mar 3, 00:21 EST
Mar 2, 2025

No incidents reported.

Mar 1, 2025

No incidents reported.

Feb 28, 2025

No incidents reported.

Feb 27, 2025
Resolved - All services are operational now.
Feb 27, 04:51 EST
Investigating - We are working on it and keep you updated on the progress.
Feb 27, 03:19 EST