AfterShip Status

[jne] is currently unavailable [Starting time: 2025-03-12 @ 17:38:00 UTC]

Update - We issue is partially resolved. We are working with carrier to get this resolved fully.
Mar 20, 2025 - 06:00 EDT

Update - We are still investigating the issue.
Mar 19, 2025 - 11:36 EDT

Investigating - We have been facing issues while getting the tracking updates for the carrier "jne" since 2025-03-12 @ 17:38:00 UTC.

We are working on it and keep you updated on the progress.
Mar 12, 2025 - 23:19 EDT

Public API Operational

Tracking Operational

Returns Operational

Shipping Operational

Protection Operational

Parser Operational

Commerce Operational

Members Operational

Address Operational

Warranty Operational

Personalization Operational

Admin Portal Operational

Tracking Operational

Returns Operational

Personalization Operational

Feed Operational

EDD Operational

Shipping Operational

Protection Operational

Green Operational

Email Operational

SMS Operational

Popups & Forms Operational

Reviews Operational

Page Builder Operational

Affiliate Operational

Couriers Tracking System Operational

Couriers Shipping System Operational

Support Operational

Third party services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

www.aftership.com Uptime

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Tracking API Uptime

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Returns API Uptime

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Shipping API Uptime

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Commerce API Uptime

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Personalization API Uptime

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Protection API Uptime

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Parser API Uptime

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Past Incidents

Apr 2, 2025

No incidents reported today.

Apr 1, 2025

Shopify Outage Impacting Services

Resolved - The services are back to normal now.

Thank you for your cooperation.
Apr 1, 23:40 EDT

Investigating - We are currently experiencing a disruption in our services due to an ongoing outage with Shopify. This has impacted our ability to operate our business services effectively. Our team is actively monitoring the situation and is working closely with Shopify to resolve the issue as quickly as possible.
Apr 1, 23:24 EDT

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

AfterShip Tracking - Impact scope is limited to Ship Date import for Commerce API, (non-Shopify) E-commerce platform users

Resolved - We have completed the data repair, the incident has been resolved.
Mar 26, 09:27 EDT

Update - The fix has been successfully implemented. Data recovery is currently in progress and we are diligently working on the fix to restore all necessary information.
Mar 24, 09:26 EDT

Identified - The issue has been identified and the fix is being implemented
Mar 24, 07:37 EDT

Mar 25, 2025

No incidents reported.

Mar 24, 2025

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

Unresolved incident: [jne] is currently unavailable [Starting time: 2025-03-12 @ 17:38:00 UTC].

Mar 19, 2025