AfterShip Status

All Systems Operational

Public API Operational

Tracking Operational

Returns Operational

Shipping Operational

Protection Operational

Parser Operational

Commerce Operational

Members Operational

Address Operational

Warranty Operational

Personalization Operational

Admin Portal Operational

Tracking Operational

Returns Operational

Personalization Operational

Feed Operational

EDD Operational

Shipping Operational

Protection Operational

Green Operational

Email Operational

SMS Operational

Popups & Forms Operational

Reviews Operational

Page Builder Operational

Affiliate Operational

Couriers Tracking System Operational

Couriers Shipping System Operational

Support Operational

Third party services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

www.aftership.com Uptime

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Tracking API Uptime

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Returns API Uptime

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Shipping API Uptime

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Commerce API Uptime

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Personalization API Uptime

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Protection API Uptime

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Parser API Uptime

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Past Incidents

Apr 15, 2025

[jne] is currently unavailable [Starting time: 2025-03-12 @ 17:38:00 UTC]

Resolved - This incident has been resolved.
Apr 15, 06:24 EDT

Update - We issue is partially resolved. We are working with carrier to get this resolved fully.
Mar 20, 06:00 EDT

Update - We are still investigating the issue.
Mar 19, 11:36 EDT

Investigating - We have been facing issues while getting the tracking updates for the carrier "jne" since 2025-03-12 @ 17:38:00 UTC.

We are working on it and keep you updated on the progress.
Mar 12, 23:19 EDT

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.

Apr 9, 2025

No incidents reported.

Apr 8, 2025

No incidents reported.

Apr 7, 2025

[usps] is currently partially unavailable

Resolved - The carrier has resolved the issue.
Apr 7, 06:27 EDT

Investigating - We have been facing issues while getting the tracking updates for the carrier "usps" since 2025-04-07T13:18:00 UTC. We have checked the official websites, and it's down too. We are investigating this on priority and will keep you updated.
Apr 7, 05:53 EDT

Apr 6, 2025

No incidents reported.

Apr 5, 2025

No incidents reported.

Apr 4, 2025

No incidents reported.

Apr 3, 2025

No incidents reported.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

Shopify Outage Impacting Services

Resolved - The services are back to normal now.

Thank you for your cooperation.
Apr 1, 23:40 EDT

Investigating - We are currently experiencing a disruption in our services due to an ongoing outage with Shopify. This has impacted our ability to operate our business services effectively. Our team is actively monitoring the situation and is working closely with Shopify to resolve the issue as quickly as possible.
Apr 1, 23:24 EDT