All Systems Operational
Public API ? Operational
Tracking Operational
Returns Operational
Shipping Operational
Protection Operational
Parser Operational
Commerce Operational
Members Operational
Address Operational
Warranty Operational
Personalization Operational
Admin Portal ? Operational
Tracking Operational
Returns Operational
Personalization Operational
Feed Operational
EDD Operational
Shipping Operational
Protection Operational
Green Operational
Email Operational
SMS Operational
Popups & Forms Operational
Reviews Operational
Page Builder Operational
Affiliate Operational
Couriers Tracking System ? Operational
Couriers Shipping System Operational
Support Operational
Third party services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
www.aftership.com Uptime ?
Fetching
Tracking API Uptime ?
Fetching
Returns API Uptime ?
Fetching
Shipping API Uptime ?
Fetching
Commerce API Uptime ?
Fetching
Personalization API Uptime ?
Fetching
Protection API Uptime ?
Fetching
Parser API Uptime ?
Fetching
Past Incidents
Mar 12, 2025

No incidents reported today.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025
Resolved - This issue has been resolved.
We have received an update from the carrier that issue has been resolved.
Resolved time: 2025-03-07 @ 12:35:00 UTC

Mar 7, 07:42 EST
Identified - The issue has been identified by the carrier and are diligently working on the fix.
Mar 7, 06:26 EST
Investigating - We have been facing issues while getting the tracking updates for the carrier "osm-worldwide" since 2024-03-05T08:06:00 UTC.

We are working on it and keep you updated on the progress.

Mar 6, 02:23 EST
Mar 6, 2025
Mar 5, 2025

No incidents reported.

Mar 4, 2025

No incidents reported.

Mar 3, 2025
Resolved - This incident has been resolved, and all services are back to normal.
Mar 3, 21:27 EST
Monitoring - We have identified that the issue is from the carrier - CN-Logisitics end and are currently monitoring.
Mar 3, 05:56 EST
Investigating - We are currently facing label generation failure (AfterShip Shipping) for carrier [cn-logistics].
We are investigating the issue.

Mar 3, 00:21 EST
Mar 2, 2025

No incidents reported.

Mar 1, 2025

No incidents reported.

Feb 28, 2025

No incidents reported.

Feb 27, 2025
Resolved - All services are operational now.
Feb 27, 04:51 EST
Investigating - We are working on it and keep you updated on the progress.
Feb 27, 03:19 EST
Feb 26, 2025

No incidents reported.