AfterShip Status

[jne] is currently unavailable [Starting time: 2025-03-12 @ 17:38:00 UTC]

Update - We issue is partially resolved. We are working with carrier to get this resolved fully.
Mar 20, 2025 - 06:00 EDT

Update - We are still investigating the issue.
Mar 19, 2025 - 11:36 EDT

Investigating - We have been facing issues while getting the tracking updates for the carrier "jne" since 2025-03-12 @ 17:38:00 UTC.

We are working on it and keep you updated on the progress.
Mar 12, 2025 - 23:19 EDT

Public API Operational

Tracking Operational

Returns Operational

Shipping Operational

Protection Operational

Parser Operational

Commerce Operational

Members Operational

Address Operational

Warranty Operational

Personalization Operational

Admin Portal Operational

Tracking Operational

Returns Operational

Personalization Operational

Feed Operational

EDD Operational

Shipping Operational

Protection Operational

Green Operational

Email Operational

SMS Operational

Popups & Forms Operational

Reviews Operational

Page Builder Operational

Affiliate Operational

Couriers Tracking System Operational

Couriers Shipping System Operational

Support Operational

Third party services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

www.aftership.com Uptime

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Tracking API Uptime

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Returns API Uptime

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Shipping API Uptime

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Commerce API Uptime

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Personalization API Uptime

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Protection API Uptime

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Parser API Uptime

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Past Incidents

Mar 27, 2025

No incidents reported today.

Mar 26, 2025

AfterShip Tracking - Impact scope is limited to Ship Date import for Commerce API, (non-Shopify) E-commerce platform users

Resolved - We have completed the data repair, the incident has been resolved.
Mar 26, 09:27 EDT

Update - The fix has been successfully implemented. Data recovery is currently in progress and we are diligently working on the fix to restore all necessary information.
Mar 24, 09:26 EDT

Identified - The issue has been identified and the fix is being implemented
Mar 24, 07:37 EDT

Mar 25, 2025

No incidents reported.

Mar 24, 2025

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

Unresolved incident: [jne] is currently unavailable [Starting time: 2025-03-12 @ 17:38:00 UTC].

Mar 19, 2025

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.