Investigating - We have been facing issues while getting the tracking updates for the carrier "jne" since 2025-03-12 @ 17:38:00 UTC.

We are working on it and keep you updated on the progress.

Mar 12, 2025 - 23:19 EDT
Public API ? Operational
Tracking Operational
Returns Operational
Shipping Operational
Protection Operational
Parser Operational
Commerce Operational
Members Operational
Address Operational
Warranty Operational
Personalization Operational
Admin Portal ? Operational
Tracking Operational
Returns Operational
Personalization Operational
Feed Operational
EDD Operational
Shipping Operational
Protection Operational
Green Operational
Email Operational
SMS Operational
Popups & Forms Operational
Reviews Operational
Page Builder Operational
Affiliate Operational
Couriers Tracking System ? Major Outage
Couriers Shipping System Operational
Support Operational
Third party services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
www.aftership.com Uptime ?
100%
Created with Highcharts 10.3.117. Mar02:0004:0006:0008:0010:0012:0014:0016:0018:0020:0022:00050100
Tracking API Uptime ?
100%
Created with Highcharts 10.3.117. Mar02:0004:0006:0008:0010:0012:0014:0016:0018:0020:0022:00050100
Returns API Uptime ?
100%
Created with Highcharts 10.3.117. Mar02:0004:0006:0008:0010:0012:0014:0016:0018:0020:0022:00050100
Shipping API Uptime ?
100%
Created with Highcharts 10.3.117. Mar02:0004:0006:0008:0010:0012:0014:0016:0018:0020:0022:00050100
Commerce API Uptime ?
100%
Created with Highcharts 10.3.117. Mar02:0004:0006:0008:0010:0012:0014:0016:0018:0020:0022:00050100
Personalization API Uptime ?
100%
Created with Highcharts 10.3.117. Mar02:0004:0006:0008:0010:0012:0014:0016:0018:0020:0022:00050100
Protection API Uptime ?
100%
Created with Highcharts 10.3.117. Mar02:0004:0006:0008:0010:0012:0014:0016:0018:0020:0022:00050100
Parser API Uptime ?
100%
Created with Highcharts 10.3.117. Mar02:0004:0006:0008:0010:0012:0014:0016:0018:0020:0022:00050100
Past Incidents
Mar 17, 2025

No incidents reported today.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

Unresolved incident: [jne] is currently unavailable [Starting time: 2025-03-12 @ 17:38:00 UTC].

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025
Resolved - This issue has been resolved.
We have received an update from the carrier that issue has been resolved.
Resolved time: 2025-03-07 @ 12:35:00 UTC

Mar 7, 07:42 EST
Identified - The issue has been identified by the carrier and are diligently working on the fix.
Mar 7, 06:26 EST
Investigating - We have been facing issues while getting the tracking updates for the carrier "osm-worldwide" since 2024-03-05T08:06:00 UTC.

We are working on it and keep you updated on the progress.

Mar 6, 02:23 EST
Mar 6, 2025
Mar 5, 2025

No incidents reported.

Mar 4, 2025

No incidents reported.

Mar 3, 2025
Resolved - This incident has been resolved, and all services are back to normal.
Mar 3, 21:27 EST
Monitoring - We have identified that the issue is from the carrier - CN-Logisitics end and are currently monitoring.
Mar 3, 05:56 EST
Investigating - We are currently facing label generation failure (AfterShip Shipping) for carrier [cn-logistics].
We are investigating the issue.

Mar 3, 00:21 EST