AfterShip Status

All Systems Operational

Public API Operational

Tracking Operational

Returns Operational

Shipping Operational

Protection Operational

Parser Operational

Commerce Operational

Members Operational

Address Operational

Warranty Operational

Personalization Operational

Admin Portal Operational

Tracking Operational

Returns Operational

Personalization Operational

Feed Operational

EDD Operational

Shipping Operational

Protection Operational

Green Operational

Email Operational

SMS Operational

Popups & Forms Operational

Reviews Operational

Page Builder Operational

Affiliate Operational

Couriers Tracking System Operational

Couriers Shipping System Operational

Support Operational

Third party services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

www.aftership.com Uptime

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Tracking API Uptime

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Returns API Uptime

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Shipping API Uptime

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Commerce API Uptime

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Personalization API Uptime

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Protection API Uptime

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Parser API Uptime

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Past Incidents

Nov 20, 2024

[shreetirupati] is currently unavailable

Resolved - The incident has been resolved and the services are fully operational.
Nov 20, 01:49 EST

Update - We are continuing to investigate this issue.
Nov 19, 00:56 EST

Update - We are continuing to investigate this issue.
Nov 19, 00:53 EST

Investigating - We have been facing issues while getting the tracking updates for the carrier "shreetirupati" since 2024-11-18 22:00:00 HKT.

We are working on it and keep you updated on the progress.
Nov 18, 21:45 EST

Nov 19, 2024

[fastway-au] is currently partially unavailable

Resolved - The incident has been resolved and the services are fully operational.
Nov 19, 22:00 EST

Investigating - We have been facing issues while getting the tracking updates for the carrier "fastway-au" since 2024-11-19 15:50 HKT.

Our team is working on priority to fix it. We'll update you on the progress.
Nov 19, 04:35 EST

Database performance issue

Resolved - The incident has been resolved and the services are fully operational.
Nov 19, 07:28 EST

Update - We are continuing to investigate this issue.
Nov 19, 07:19 EST

Investigating - We are currently experiencing a database performance issue that began at 11:15 AM UTC, affecting all products' API latency high.

Our team is actively investigating and prioritizing a resolution. We will keep you updated on our progress
Nov 19, 06:54 EST

Nov 18, 2024

Nov 17, 2024

[usps] is currently partially unavailable

Resolved - The incident has been resolved and the services are fully operational.
Nov 17, 21:58 EST

Investigating - We have been facing issues while getting the tracking updates for the carrier "usps" since 09:10:00 HKT November 17, 2024

Our team is working on priority to fix it. We'll update you on the progress.
Nov 17, 04:24 EST

[swiship] is currently partially unavailable

Resolved - This incident has been resolved.
Nov 17, 04:18 EST

Update - The incident has been resolved and the services are fully operational.
Nov 17, 04:15 EST

Investigating - We have been facing issues while getting the tracking updates for the carrier "swiship" since 2024-11-13 12:00:00 HKT.

Our team is working on priority to fix it. We'll update you on the progress.
Nov 14, 22:29 EST

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

[usps] is currently unavailable

Resolved - The incident has been resolved and the services are fully operational.
Nov 11, 08:54 EST

Investigating - We have been facing issues while getting the tracking updates for the carrier "usps" since 2024-11-11 09:25:00 HKT.

Our team is working on a priority to fix it. We'll update you on the progress.
Nov 11, 05:57 EST

Nov 10, 2024

[emirates-post] is currently unavailable

Resolved - The incident has been resolved and the services are fully operational.
Nov 10, 21:01 EST

Investigating - We have been facing issues while getting the tracking updates for the carrier "emirates-post" since2024-11-07 17:50 HKT

Our team is working on a priority to fix it. We'll update you on the progress
Nov 7, 21:59 EST

[thailand-post] is currently unavailable

Resolved - The incident has been resolved and the services are fully operational.
Nov 10, 21:01 EST

Investigating - We have been facing issues while getting the tracking updates for the carrier "thailand-post" since 2024-11-07 19:04 HKT.

Our team is working on a priority to fix it. We'll update you on the progress
Nov 7, 22:02 EST

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

[ilyanglogis] label service is currently unavailable

Resolved - The incident has been resolved and the services are fully operational.
Nov 7, 01:12 EST

Investigating - We found that "ilyanglogis" label service has been unavailable since 2024-11-07 at 03:00 AM UTC. All Shipping labels for the parcel failed to be generated.

We’re coordinating with the courier to resolve the issue promptly and will keep you updated on our progress.
Nov 7, 00:20 EST

Nov 6, 2024

[dpd-uk] is currently unavailable

Resolved - The incident has been resolved and the services are fully operational.
Nov 6, 22:25 EST

Identified - The carrier has started recovering. Our team is closely monitoring the performance.

We'll update you further once it will fully resolved.
Nov 6, 20:30 EST

Update - Our team is still working to get it fixed. We appreciate your patience with us.
Nov 6, 19:02 EST

Investigating - We have been facing issues while getting the tracking updates for the carrier "dpd-uk" since 2024-11-06 06:40 HKT.

Our team is working on a priority to fix it. We'll update you on the progress.
Nov 6, 01:19 EST

[interlink-express-reference] is currently unavailable

Resolved - The incident has been resolved and the services are fully operational.
Nov 6, 20:28 EST

Update - Our team is still working to get this fixed. We appreciate your patience with us.
Nov 6, 19:03 EST

Investigating - We have been facing issues while getting the tracking updates for the carrier "interlink-express-reference" since 2024-11-06 06:40 HKT.

Our team is working on a priority to fix it. We'll update you on the progress
Nov 6, 01:23 EST